Well this is my first post on this blog
Ive worked in retail for many years; part time full time and during my education. During that time Ive come to see what good service can be and how bad service can be the worst thing ever. There is no need for bad customer service but the people offering you a service are not your slaves, and shouldn't be treated as such.
If you go to Harrods, Harvey Nicks then you should expect a service tailored to what you are buying, and basically if you are going in those shops you're rich and are probably too stupid to realise what good or bad service is.
My shopping tips are for the High Street, that good old stalwart of the British economy. As less money is taken through the shops there will be less staff, and less time for us to provide a dedicated tailored service, but that doesn't mean we should provide bad service. If you find bad service then do something about it vote with your feet and your wallet. Ill be providing the best ways to complain in a later blog
The point of this post is to prep you, people who work in shops are exactly that people. We are not automaton, we have feelings, brains, intelligence, degrees, families, upsets, heartbreaks and everything that you have as well. When we turn up to work we do it because we like it, because we need the money. Working for retail can be fun and exciting it is always fast moving different stock comes in and goes out and but everyday is not always different pretty much everyday is the same. When you come into a shop and you need some help, treat the person behind the counter as a human being, realise that most of the decisions in the shop are made by faceless people in a head office in some other different part of the country.
I hope you stay tuned to my blog and look out for some handy A-Z of shopping tips
If you have any shopping tips hints funny stories then get in touch and I will share them with the wider blog reading public
Monday, 8 October 2007
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